Caseworker Support Update

We take great pride in the level of support we provide for our users. We think it's something offices appreciate, but it's also what they expect for software that they rely on to get their jobs done, especially during busy times like this. We've seen some big changes within our UK business since the General Election last year. More than 100 of our users stood down, or sadly lost their seats, while we have onboarded more than 300 new offices. After all this change we now have 750 offices all over the UK, and more than 4000 active users, many »

Caseworker Version 2!

We've been working on a new version of Caseworker for quite a while now, so it's really exciting that we're now at a point where users have started using it. After collating and reviewing all the feedback we've had from our customers over the years, our development team have been focusing on a couple of things. Firstly, refreshing the user interface which had stayed relatively static since 2017, to fit in with the modern web, as well making it more suitable for modern devices with larger screens and higher definition displays. The other focus has been delivering as many of »

Caseworker - Coming to Canada!

After a few months of preparation, we're excited to say that Caseworker, the world leading software helping MPs run their offices, manage casework and track correspondence is now ready to make the leap from the UK to Canada! From next month we'll be making our Caseworker software available in Canada, and we think the system will be able to help elected representatives there, as much it has already helped those in similar roles around the world. Caseworker was only launched a few years ago, but we already count almost 95% of UK MPs as users. We're also used by more »

Caseworker's Track Record of Delivery: An Update

We last posted about our track record of delivery back in 2017, so we thought now would be a good time to provide an update. We've built from where we were back then by launching Caseworker.gov and opening an office in Australia to serve our clients out there. At the same time, we've increased our users in the UK Parliament, Scottish Parliament and Welsh Assembly - reaching a total of almost 65% of UK MPs using Caseworker. We've also seen big increases in the number of emails sent and received, cases created and overall data stored. We've continued to »

Digital Transformation and Caseworker

Digital transformation has come increasingly into focus as a priority for councils around the UK as they seek new ways of working, in order to increase efficiency and reduce costs in the face of falling budgets. All of this while improving the standard of services! One of the most common ways of delivering successful digital transformation projects has been to work hand in hand with cloud software providers to provide both internal and external services. We’re at the forefront of replacing tired ways of working in the public sector, whether they’re paper based or rely on slow, complicated »

Caseworker in Canada

We're excited to announce that in the coming months Elected Technologies will be launching Caseworker in Canada! In just a couple of years, Caseworker quickly became the market dominant correspondence and casework management software in UK politics - and we're growing fast in Australia and New Zealand too! We're proud of our track record of delivery of providing reliable, helpful, easy-to-use software to elected representatives in regional and national Parliaments around the world.  But we also know that we've got to this position by listening to what our users are saying. That's why we're currently undertaking a series of surveys »

Using Caseworker for FOIs

Elected Technologies has a long and successful track record of providing software solutions to specific problems faced by our clients. We started out providing correspondence and case management systems in the UK Parliament, and have quickly expanded to elected representatives in Scotland, Wales, Australia and New Zealand. After delivering real results in this area, we were then asked to start providing solutions to Councils too. Now we're looking to expand the services we provide to these local authorities, starting with FOI requests. It's this new FOI system that we're going to outline below. Creating a Request Our focus for all »

What can Caseworker do for PCCs?

Caseworker is the system used by almost 65% of UK MPs, and many other elected representatives around the UK, to manage their casework and correspondence. Our products are now also utilised by Councils around the UK and increasingly, Police and Crime Commissioners. So why are more and more PCCs making use of Caseworker? Data In the modern world data has never been more important. You need to know who is interested in what, and where issues are cropping up in your region. With Caseworker, each time a constituent contacts you with a question about policy or asking for assistance with »

How Caseworker Helps New Councillors

Being elected as a new Councillor is exciting, but it can also seem a little bit daunting! You're in a new role, and there's no how to guide for being a good Councillor, or how to properly represent your constituents. You'll soon find your constituents getting in touch, asking for help or just seeking a response on a variety of issues. Whether they're stopping you in the street, sending an email, coming to an advice surgery or phoning you up, they all want to be looked after professionally and properly. It can be overwhelming, particularly if this is all new »

ETech Polls - Accurately polling single-seats for political clients

As Australia heads to the polls on Saturday it appears that the likelihood of a uniform national swing is ever decreasing. As a result, being able to predict the results in individual seats through single-seat polling, is an increasingly important way to determine a party or candidate’s likelihood to succeed. Unfortunately, single-seat polling is seen to have significant accuracy issues. An analysis of single-seat polls in the 2016 election found that the published polls were so bad that they should have been treated as having a sample size one-sixth of the actual size, this would mean that a margin »