How Caseworker Helps New Councillors

Being elected as a new Councillor is exciting, but it can also seem a little bit daunting! You're in a new role, and there's no how to guide for being a good Councillor, or how to properly represent your constituents.

You'll soon find your constituents getting in touch, asking for help or just seeking a response on a variety of issues. Whether they're stopping you in the street, sending an email, coming to an advice surgery or phoning you up, they all want to be looked after professionally and properly. It can be overwhelming, particularly if this is all new to you!

Every Council has different ways of supporting their Councillors, and helping them deal with the requests for help that have started coming to you by phone, email and letter. However, the best way of keeping on top of your work is with The Caseworker system is trusted by almost two thirds of UK MPs, and Councillors around the country, to keep them on track and deliver real insight into what's going on in their local area.

Caseworker helps you in so many ways, and luckily we have a few blog posts that will help you understand how. Firstly, Caseworker improves and enhances your engagement with your constituents. We help you communicate in the most efficient way, deliver on the basics and enable you to work more proactively too.

Caseworker also allows you to keep on top of everything, by delivering useful reminders about work you need to do, or replies you need to chase. You'll always know exactly what's going on with each case, what you need to do next, and when you need to do it.

And because you're doing all of your work in one place, not only do you know exactly where everything is, but you can start getting real insight into the work you're doing. With helpful stats being automatically generated you know exactly what the priorities of your residents are, and what you can do to help.

So although this might seem like a daunting time, Caseworker can really help! Just get in contact with our team today to find out more.