How Caseworker Helps New Councillors

Being elected as a new Councillor is exciting, but it can also seem a little bit daunting! You're in a new role, and there's no how to guide for being a good Councillor, or how to properly represent your constituents. You'll soon find your constituents getting in touch, asking for help or just seeking a response on a variety of issues. Whether they're stopping you in the street, sending an email, coming to an advice surgery or phoning you up, they all want to be looked after professionally and properly. It can be overwhelming, particularly if this is all new »

ETech Polls - Accurately polling single-seats for political clients

As Australia heads to the polls on Saturday it appears that the likelihood of a uniform national swing is ever decreasing. As a result, being able to predict the results in individual seats through single-seat polling, is an increasingly important way to determine a party or candidate’s likelihood to succeed. Unfortunately, single-seat polling is seen to have significant accuracy issues. An analysis of single-seat polls in the 2016 election found that the published polls were so bad that they should have been treated as having a sample size one-sixth of the actual size, this would mean that a margin »

How Caseworker helps you know what's going on in your area

Caseworker does so many things for you - including keeping Councillors on top of their workload, and enhancing their engagement with constituents. But the system also allows you to gain automatic insight into what’s really going on in your area. Because Caseworker allows you to log everything all in one place, in the simplest way possible, the system can automatically present you with all sorts of information about the issues your constituents care about. This can then be vitally important in influencing your work in the local community. The system provides a number of tools to give you insights »

How Caseworker Keeps You on Top of Your Workload

We’ve talked previously about how Caseworker can enhance your engagement with your constituents - but did you know that we can also help you keep on top of your workload, giving you what you need to deliver real results. Every Councillor knows that queries to Council officers can sometimes be missed or deadlines for a response can pass. But it’s hard to keep track of what needs to be chased and when, especially if everything has different timescales. That’s unless you use Caseworker! With Caseworker, every time you take an action - like sending an email to »

How Caseworker enhances your engagement

One of the great things about is that it helps Councillors manage engagement with their residents in the most efficient possible way. But the true value of Caseworker is that it doesn’t just provide you with an easy way to manage an issue and do the basics, it makes enhancing that engagement simple too. So, what exactly does Caseworker allow you to do that enhances your day to day work? What difference does it make? Let's say a Councillor has been contacted by multiple constituents about a number of problematic potholes on the High Street. Whenever you »

Voter.ID - Delivering campaign success in Mayo

On the 9th of May, Rebekha Sharkie resigned as the Federal Member for Mayo, one of many MPs forced to resign that week as a result of dual citizenship issues. After her announcement, most people assumed that the seat would return to Liberal hands and Liberal party donors flooded the seat with money. Local rumours put Liberal party spend in the seat as high as $1million, most likely outspending Rebekha Sharkie’s campaign by ten to one. Despite all of this, Rebekha and her team delivered an amazing result. Rebekha promised to be an independent voice from the "sensible Centre" »

Caseworker Updates

We're always looking for ways to update and improve Caseworker, as we strive to continue providing a product that gets even more useful for all of our users. We are planning to release some of our bigger ideas with the coming launch of our Version 2 product, which we believe will be as revolutionary as Version 1 of Caseworker was. But big changes take a bit of time to get perfect! So that's why we have decided this week to roll out the first slightly smaller but, we believe, still really useful change to the Caseworker system. We've decided to »

Caseworker's Record Year

In the last 12 months we're proud to say that we've had record growth across all of our Caseworker products. Since March 2017 we've seen huge increases in the number of elected representatives we provide services for, the overall amount of data being stored in our systems and the level of correspondence we help them manage. These stats are yet more evidence of our impressive track record of delivering reliable services for elected representatives at all levels, from Councillors to MPs, all around the world. Most importantly we deliver these results and help elected representatives manage high volumes of correspondence »

Incumbency and Caseworker: Part 2

If you've read Part 1 of this post, you know that casework is a vital point at which elected representatives interact with their constituents, and where long lasting impressions can be made. But how does Caseworker help? The basics Caseworker helps make a positive impact on how elected representatives are perceived by their constituents by making the basics as efficient as possible, and by making some more advanced engagement simple. The first thing Caseworker does is to make the day to day job of replying to people, and ensuring work gets done easy. We do this in a number of »

Incumbency and Caseworker: Part 1

Most Members of Parliament, and other elected representatives throughout the UK, often focus on incumbency in terms of raising their profile, getting their name out there, and building an image of an active member of the community, as well as a political representative. A central means of achieving this aim has traditionally been about appearing in local newspapers, however elected representatives increasingly want to supplement this by building a social media profile too. But engaging with either form of media primarily intends to show activity and engagement. It may focus on visiting local schools, clearing up a park, meeting with »