Caseworker - Coming to Canada!

After a few months of preparation, we're excited to say that Caseworker, the world leading software helping MPs run their offices, manage casework and track correspondence is now ready to make the leap from the UK to Canada! From next month we'll be making our Caseworker software available in Canada, and we think the system will be able to help elected representatives there, as much it has already helped those in similar roles around the world. Caseworker was only launched a few years ago, but we already count almost 95% of UK MPs as users. We're also used by more »

Caseworker's Track Record of Delivery: An Update

We last posted about our track record of delivery back in 2017, so we thought now would be a good time to provide an update. We've built from where we were back then by launching Caseworker.gov and opening an office in Australia to serve our clients out there. At the same time, we've increased our users in the UK Parliament, Scottish Parliament and Welsh Assembly - reaching a total of almost 65% of UK MPs using Caseworker. We've also seen big increases in the number of emails sent and received, cases created and overall data stored. We've continued to »

Digital Transformation and Caseworker

Digital transformation has come increasingly into focus as a priority for councils around the UK as they seek new ways of working, in order to increase efficiency and reduce costs in the face of falling budgets. All of this while improving the standard of services! One of the most common ways of delivering successful digital transformation projects has been to work hand in hand with cloud software providers to provide both internal and external services. We’re at the forefront of replacing tired ways of working in the public sector, whether they’re paper based or rely on slow, complicated »

Caseworker in Canada

We're excited to announce that in the coming months Elected Technologies will be launching Caseworker in Canada! In just a couple of years, Caseworker quickly became the market dominant correspondence and casework management software in UK politics - and we're growing fast in Australia and New Zealand too! We're proud of our track record of delivery of providing reliable, helpful, easy-to-use software to elected representatives in regional and national Parliaments around the world.  But we also know that we've got to this position by listening to what our users are saying. That's why we're currently undertaking a series of surveys »

Using Caseworker for FOIs

Elected Technologies has a long and successful track record of providing software solutions to specific problems faced by our clients. We started out providing correspondence and case management systems in the UK Parliament, and have quickly expanded to elected representatives in Scotland, Wales, Australia and New Zealand. After delivering real results in this area, we were then asked to start providing solutions to Councils too. Now we're looking to expand the services we provide to these local authorities, starting with FOI requests. It's this new FOI system that we're going to outline below. Creating a Request Our focus for all »

How Caseworker helps you know what's going on in your area

Caseworker does so many things for you - including keeping Councillors on top of their workload, and enhancing their engagement with constituents. But the system also allows you to gain automatic insight into what’s really going on in your area. Because Caseworker allows you to log everything all in one place, in the simplest way possible, the system can automatically present you with all sorts of information about the issues your constituents care about. This can then be vitally important in influencing your work in the local community. The system provides a number of tools to give you insights »

Caseworker Updates

We're always looking for ways to update and improve Caseworker, as we strive to continue providing a product that gets even more useful for all of our users. We are planning to release some of our bigger ideas with the coming launch of our Version 2 product, which we believe will be as revolutionary as Version 1 of Caseworker was. But big changes take a bit of time to get perfect! So that's why we have decided this week to roll out the first slightly smaller but, we believe, still really useful change to the Caseworker system. We've decided to »

Caseworker's Record Year

In the last 12 months we're proud to say that we've had record growth across all of our Caseworker products. Since March 2017 we've seen huge increases in the number of elected representatives we provide services for, the overall amount of data being stored in our systems and the level of correspondence we help them manage. These stats are yet more evidence of our impressive track record of delivering reliable services for elected representatives at all levels, from Councillors to MPs, all around the world. Most importantly we deliver these results and help elected representatives manage high volumes of correspondence »

Incumbency and Caseworker: Part 2

If you've read Part 1 of this post, you know that casework is a vital point at which elected representatives interact with their constituents, and where long lasting impressions can be made. But how does Caseworker help? The basics Caseworker helps make a positive impact on how elected representatives are perceived by their constituents by making the basics as efficient as possible, and by making some more advanced engagement simple. The first thing Caseworker does is to make the day to day job of replying to people, and ensuring work gets done easy. We do this in a number of »

Incumbency and Caseworker: Part 1

Most Members of Parliament, and other elected representatives throughout the UK, often focus on incumbency in terms of raising their profile, getting their name out there, and building an image of an active member of the community, as well as a political representative. A central means of achieving this aim has traditionally been about appearing in local newspapers, however elected representatives increasingly want to supplement this by building a social media profile too. But engaging with either form of media primarily intends to show activity and engagement. It may focus on visiting local schools, clearing up a park, meeting with »