Bulk Case Creation in Caseworker

We’ve just launched a new feature called bulk case creation, to help offices manage large numbers of emails in a different way. We wanted to let you know more about how it works, and why it works that way. Why bulk case creation? We know that campaign emails or, more generally, multiple emails on the same subject, take up a lot of time. That’s why we have always wanted to provide features to manage this type of correspondence, while trying to meet two main objectives. Firstly, to ensure constituents get a reply while minimising the impact on staff, »

Caseworker Updates

We're always looking for ways to update and improve Caseworker, as we strive to continue providing a product that gets even more useful for all of our users. We are planning to release some of our bigger ideas with the coming launch of our Version 2 product, which we believe will be as revolutionary as Version 1 of Caseworker was. But big changes take a bit of time to get perfect! So that's why we have decided this week to roll out the first slightly smaller but, we believe, still really useful change to the Caseworker system. We've decided to »