Gaining Insight with Caseworker

In 2020, constituents are interacting with their elected representatives more than ever. That’s great for continuing democracy between elections, however it provides a technical challenge for our MPs and their offices. But this volume of interaction gives an opportunity for greater understanding of their residents too. A healthy number of constituents still send letters though a majority of the correspondence is now made up of emails, while other bits come in via social media, like Twitter and Facebook. The prevalence of digital tools amongst modern populations makes this interaction easier, and cheaper, for constituents - so engagement numbers for »