Caseworker 101 - Making a Note on a Case

Sometimes when you're managing your casework in Caseworker system you want to just make a note on a case, rather than writing an email or a letter. It's a simple process to do this on Caseworker. Just go to any case and at the top you'll see the new note box. Just click in the new note box, and start typing out your note. When you've finished just click 'save note' on the bottom right hand side. Now your note will be saved on your case, and it will be logged in chronological order with the rest of your actions. »