Bulk Case Creation in Caseworker

We’ve just launched a new feature called bulk case creation, to help offices manage large numbers of emails in a different way. We wanted to let you know more about how it works, and why it works that way. Why bulk case creation? We know that campaign emails or, more generally, multiple emails on the same subject, take up a lot of time. That’s why we have always wanted to provide features to manage this type of correspondence, while trying to meet two main objectives. Firstly, to ensure constituents get a reply while minimising the impact on staff, »

Caseworker Support Update

We take great pride in the level of support we provide for our users. We think it's something offices appreciate, but it's also what they expect for software that they rely on to get their jobs done, especially during busy times like this. We've seen some big changes within our UK business since the General Election last year. More than 100 of our users stood down, or sadly lost their seats, while we have onboarded more than 300 new offices. After all this change we now have 750 offices all over the UK, and more than 4000 active users, many »

Welcome Back

The General Election period is always a difficult and stressful time for MPs and their staff. We wanted to send a short message of thanks to all of those users who unfortunately weren't returned at the election, and a congratulations and welcome back to those who were. We know that this will be a busy time for everyone, and as usual our support team stands ready to help you get the most out of Caseworker as you get back into the swing of things after the election. If you have any problems, if you want assistance with anything or if »